Privacy policy.

Privacy Policy

Last updated: June 2025

At U Wellness 963, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information when you:

  • Make an enquiry or booking via our website or in person

  • Subscribe to our mailing list

  • Use our services (e.g. wellness treatments, fitness sessions, nutrition plans)

  • Provide feedback or complete a contact form

  • Interact with us on social media

The types of personal information we may collect include:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Health and wellness information relevant to your services

  • Payment details (for billing purposes)

2. How we use your information

We collect your information to:

  • Provide and personalise our services

  • Confirm bookings and manage your appointments

  • Communicate important updates, offers, or wellness content

  • Maintain accurate business and client records

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

3. How we store and protect your data

We take reasonable steps to securely store your personal information using trusted systems and safeguards, including:

  • Secure cloud-based platforms

  • Encrypted databases and protected access

  • Limiting access to personal data to authorised staff only

While we strive to protect your information, no method of transmission over the internet is 100% secure. You share your information with us at your own risk.

4. Sharing your information

We do not sell, rent, or trade your personal information to third parties.

We may disclose your information:

  • To trusted third-party service providers (e.g. booking platforms or payment processors) who help deliver our services

  • When legally required, such as in response to a court order or legal obligation

  • With your explicit consent

5. Cookies and website usage

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience, track website performance, and better understand our audience. You can choose to disable cookies in your browser settings.

6. Accessing and updating your information

You have the right to:

  • Access the personal information we hold about you

  • Request corrections if any information is inaccurate or outdated

  • Withdraw consent or request to be removed from our records

Please email us at hi@uwellness963.com.au for any access or correction requests.

7. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

U Wellness 963
Email: hi@uwellness963.com.au
Website: https://www.uwellness963.com.au

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.